Privacy Policy

Last updated: October 15, 2025

This Privacy Policy describes how Glossy Hairs ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from glossyhairs.com (the "Site") or otherwise communicate with us (collectively, the "Services").
For purposes of this Privacy Policy, "you" and "your" mean the individual using the Services, whether as a customer, website visitor, or another individual whose information we collect.
Please read this Privacy Policy carefully. By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described below. If you do not agree, please do not use the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised version will be posted on this page, and the “Last updated” date will be changed accordingly.
If required by law, we will provide additional notice or seek your consent.
How We Collect and Use Your Personal Information
We collect personal information to provide and improve our Services, communicate with you, fulfill orders, comply with legal obligations, and protect our users and business.
The information we collect depends on how you interact with our Site.
Personal Information We Collect
Information You Provide Directly
Contact Details: name, email address, billing and shipping address, and phone number.
Order Information: payment confirmation, delivery preferences, order notes.
Account Details: username, password, and other login credentials (if applicable).
Customer Support: messages, feedback, or inquiries you send to us.
Shopping Behavior: products viewed, added to your cart, or wishlist.
Some of this information is necessary for us to process your order or respond to inquiries. Declining to provide required information may affect your use of certain features.
Information Collected Automatically (Cookies & Analytics)
When you use our Site, we automatically collect data about your device and browsing behavior through cookies and similar technologies. This may include:
IP address
Browser type and device information
Time zone
Pages visited and actions taken on our Site
We use this information to improve our website, monitor performance, and personalize your shopping experience.
Information from Third Parties
We may also receive limited personal information from trusted service providers, including:
Shopify (our eCommerce platform)
Payment processors (e.g., PayPal, Stripe, Shopify Payments)
Shipping and logistics providers
Advertising and analytics tools (e.g., Google, Meta Ads)
This information is handled in accordance with this Privacy Policy.
How We Use Your Personal Information
We use your personal data for the following purposes:
To Provide Services: process orders, ship products, and manage your account.
To Improve Services: understand your preferences and enhance website functionality.
For Marketing & Advertising: deliver promotional offers, newsletters, and personalized ads (with your consent).
For Security & Data Protection: ensure safe transactions and protect our users.
For Customer Support: respond to questions, returns, or warranty claims.
For Legal Compliance: maintain records and comply with legal obligations.
Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to:
Enable essential site functionality
Remember your preferences
Analyze user traffic and behavior
Provide targeted advertisements
You may disable cookies in your browser settings, but some site functions may not work properly.
For details on Shopify’s use of cookies, visit Shopify’s official Cookie Policy page.
How We Disclose Personal Information
We may share your personal data with:
Vendors and Service Providers: including payment processors, logistics companies, and email marketing services.
Advertising Partners: such as Meta (Facebook), Google Ads, or Shopify Audiences.
Affiliates or Business Transfers: in case of a merger, acquisition, or restructuring.
Legal Authorities: when required by law or to protect our rights.
We only share the minimum information necessary to perform the contracted service.
Categories of Information Disclosed in the Past 12 Months
Category    Disclosed To
Identifiers (name, contact info, account details)    Vendors, affiliates, payment partners
Commercial Data (purchase history, usage data)    Analytics and marketing partners
We do not sell personal information or use sensitive data to infer characteristics.
User-Generated Content
If you submit product reviews, testimonials, or comments on our Site or social media pages, that information may become publicly visible.
Please avoid sharing personal or sensitive details in these public areas.
We are not responsible for how others use publicly available information.
Third-Party Links
Our Site may include links to third-party websites (for example, brand partners or product references).
We do not control these websites and are not responsible for their content, security, or privacy practices.
We encourage you to review the privacy policies of any external sites you visit.
Children’s Data
Glossy Hairs does not knowingly collect or solicit information from anyone under the age of 16.
If we learn that a minor has submitted personal data, we will delete it immediately.
Parents or guardians may contact us at support@glossyhairs.shop
to request deletion.
Payment Security & Customer Trust
At Glossy Hairs, protecting your financial information is one of our highest priorities.
We understand that our customers place great trust in us when making purchases, and we take every measure to keep your card and personal data secure.
Secure Payment Processing
All transactions on glossyhairs.com are processed through trusted, PCI-compliant payment gateways such as Shopify Payments, PayPal, and Stripe.
This means:
Your full card details are never stored on our servers.
Payment data is encrypted using SSL (Secure Socket Layer) technology.
All transactions are handled safely between your browser and our payment partners.
Transaction Verification & Customer Protection
To ensure a safe and reliable shopping experience for every customer, our system automatically verifies order details to confirm that payments are authorized and genuine.
This process helps protect both you and Glossy Hairs from unauthorized activity or payment errors.
Our goal is to make every transaction secure, transparent, and worry-free — without causing any delay or inconvenience to our valued customers.
Customer Confidence
Your trust is our top priority.
If you ever have any questions about a payment, order status, or charge, please contact us immediately at support@glossyhairs.shop
Our support team will gladly assist you and ensure your peace of mind.
Security and Data Retention
We use administrative, technical, and physical safeguards to protect your personal information.
While no system is completely secure, we take all reasonable steps to prevent unauthorized access, misuse, or disclosure.
We retain your personal data as long as necessary to:
Complete your transactions,
Comply with legal obligations,
Resolve disputes, and
Enforce our agreements.
Your Rights and Choices
Depending on your location, you may have the right to:
Access and receive a copy of your data
Request correction or deletion of your data
Withdraw consent for marketing or cookies
Restrict certain types of data processing
File a complaint with your local data authority
To exercise your rights, please contact us at support@glossyhairs.shop
We may need to verify your identity before processing your request.
We do not discriminate against users for exercising their privacy rights.
Complaints
If you have concerns about how we handle your personal information, contact us at support@glossyhairs.shop
If your issue remains unresolved, you may also contact your local data protection authority for further assistance.
International Users
Glossy Hairs operates primarily in the United States, but your information may be processed or stored in other countries.
When we transfer data internationally, we follow applicable laws and use legally approved mechanisms such as Standard Contractual Clauses.
Contact Information
If you have any questions about this Privacy Policy or your data, please contact us at:
Business Name: glossyhairs
Email :Support@glossyhairs.shop
Business number:+1 (346) 296 7487
Chat Support: Available 24/7 in Business days
Business Hours: Monday– Friday , 9:00 AM – 4:00 PM (EST)
Business Address; 346 East Seiberling Street, Blue Mound Illinois 62513, United States